The Importance of a CRM: A Guide for Improving Customer Engagement and Retention
In today’s competitive environment with a pool of products and services to choose from, customers need to be informed of your activities. A CRM helps you prioritise a customer’s spending habits and suggest products they may like and keep them informed about your brand. What is a CRM? CRM, an abbreviation for Customer Relationship Management, […]
Retail Technology and its Importance in the Current Climate
Technology allows a machine to do tasks that can be performed concurrently with a standard set of commands without tiring, which can allow a retailer to focus on more crucial things like merchandising, product selection, customer service and the in-store or online experience. Retail technology gives you the ability to satisfy your customers by allowing […]
Join us at the INDX Menswear SS17 Show
We love working with our friends at AIS and we’re delighted to be attending the upcoming INDX’s shows at Cranmore Park, where we’ll be exhibiting and demonstrating our services to AIS members. Here’s what attendees at the INDX Menswear SS17 Show (July 27 & 28) can look forward to….. The Brits are out in force at […]
Get Set for Small Business Saturday
As a company that has enjoyed working with small retailers and has helped some to grow and prosper through our retail technology services, we’re happy to support Small Business Saturday. Small Business Saturday – running on December 5 – is already the UK’s most successful small business campaign. Last year 16.5 million adults went out to support […]
The six trends to watch in 2015
Consumers have changed. They’re mobile, connected and volatile. They’re upending the traditional model. Retailers must adapt and organize themselves so as to offer consumers the most compelling shopping experience. The following is a round up of the major trends set to prevail in the coming years, written by our partners at Cegid. Omnichannel is […]