How Demographics Are Influencing the Future of Shopping
In an era of increasing digitisation and globalisation, the traditional brick-and-mortar experience is more challenging than ever before. Consumers are shopping more frequently from their smartphones and tablets, and more niche brands and retailers are emerging and thriving. From e-commerce to brick-and-mortar stores and virtual shopping experiences, the future of retail is already here; the […]
Are your computer systems working for your customers?
This is a question that retailers have been asking themselves for years as their customer’s experience is key to keeping them happy and returning again and again. We all know that it costs more to attract a customer than to keep one. It all comes down to how well the retailer’s retail systems are working […]
Successfully Managing An EPOS Implementation Process
Choosing an EPOS solution can be a significant investment in resources, time, and money. Especially if you want an intuitive omnichannel solution integrating all parts of your company with real-time knowledge of sales, stock, and customer data, giving you a holistic view. That being said, you need to have a structural process and be careful […]
Why Omnichannel Is The Future Of Retail: What You Need To Know
In today’s world, customers demand and expect a seamless and unified experience across all channels. So how do you achieve this? By implementing omnichannel. Here, we’ll explore what it is and why it’s important for retailers to utilise omnichannel as soon as possible. What is omnichannel? Omnichannel is the process of unifying channels to provide […]
